Cox Router Blinking Blue: Troubleshoot the Issue in 5 Easy Steps.

A cox router blinking blue indicates that the router is starting up. This process can take up to 10 minutes.

If you are experiencing a cox router blinking blue, don’t worry, as it’s a standard process when the router is booting up. During the booting process, the router automatically runs several checks and procedures to ensure that everything is normal and ready for use.

It’s essential to remain patient and let the router complete the process before attempting to connect to the internet. In case the process takes longer than 10 minutes, you may need to unplug the router, wait for a minute, then plug it back in to reset it. Nonetheless, if the issue persists, consider contacting cox customer support for further assistance.


Understanding Cox Router Blinking Blue Light

Cox router is a reliable internet connection device, and it is normal for users to encounter certain issues while using it. One such issue is the blinking blue light on the router. If you see this light blinking on your router, it could indicate that your device is encountering some problem.

In this section, we will explain the key points related to cox router blinking blue light and help you understand what it means.

Explanation Of Cox Router Blinking Blue Light

  • The blinking blue light on a cox router indicates that the device is resetting or restarting.
  • It could also suggest that the router is updating its firmware or is experiencing some connectivity issues.
  • The blinking blue light generally means that the router is rebooting and acquiring a connection with the internet.

What Does The Blinking Blue Light Mean?

If you see the blinking blue light on your cox router, it could mean the following:

  • The router is restarting or resetting itself due to a technical issue.
  • The router is updating its firmware, which is the software that controls its functionalities.
  • The router is trying to connect to the internet network.

Conditions In Which The Cox Router Blinking Blue Light Appears

Here are some of the situations when the cox router blinking blue light appears:

  • When the router is being restarted or reset.
  • When the router is updating its firmware or software.
  • When there is an issue with the internet connection or network.
  • When there are connectivity problems due to external factors, such as bad weather or power outages.

It is important to note that if the blinking blue light persists, it is best to reach out to cox customer support for assistance.

The cox router blinking blue light on your device means that the router is resetting, updating, or reconnecting with the internet. Understanding this information will help you diagnose and address any issues that may arise with your router’s performance.

Step 1: Check The Internet Connection

Checking The Internet Signal Strength

The first step in troubleshooting a cox router blinking blue is to check the internet signal strength. A weak internet signal can cause the light to blink or even go out completely. Here are a few things to check:

  • Check the placement of your router. Make sure it is not obstructed by any large objects such as walls or metal surfaces.
  • Check the distance between the router and your connected device. The farther away your device is from the router, the weaker the signal may be.
  • Check the signal strength indicator on your device. If the signal is weak, try moving closer to the router or resetting it.

Resetting The Internet Connection

If checking the signal strength does not resolve the issue, try resetting the internet connection by following these steps:

  • Turn off your device.
  • Unplug the modem and router from the power source.
  • Wait for at least 30 seconds.
  • Plug the modem back into the power source.
  • Wait for the lights to stabilize on the modem before proceeding.
  • Plug the router back into the power source.
  • Wait for the lights to stabilize on the router before turning on your device.

Troubleshooting The Modem

If resetting the internet connection does not resolve the issue, it may be necessary to troubleshoot the modem. Here are a few things you can try:

  • Check the cables to make sure they are securely connected to the modem and router.
  • Restart the modem by unplugging it from the power source for at least 30 seconds.
  • Factory reset the modem by pressing and holding the reset button for about 30 seconds. Note that this will erase any custom settings you may have configured on your modem.

By following these steps and troubleshooting methods, you can resolve a blinking blue cox router and restore your internet connection.

Step 2: Check The Router Hardware

Inspecting The Router

When dealing with a cox router blinking blue issue, the first thing you need to do is to inspect the router. Here are the key points you need to consider when inspecting your router:

  • Check for any physical damages or issues with the router’s exterior, such as loose cables or damaged ports.
  • Make sure that the router is placed in a well-ventilated area to avoid overheating.
  • Check if any other devices are connected to the router. These devices may cause interference with your connection.

Checking The Router’S Power Supply

Another critical step in fixing the cox router blinking blue issue is to check your router’s power supply. Here are the things you need to check:

  • Ensure that the power cable is connected correctly to both the router and the power source.
  • Check if the router’s led lights are on. If not, try plugging the power cable into a different electrical outlet.
  • If your router has a battery backup, check if it is charged and working correctly.

Resetting The Router

If inspecting and checking the power supply still doesn’t work, then you may need to reset the router to its default settings. Here’s how to do it:

  • Locate the “reset” button on your router. It is often found at the back of the device.
  • Use a paperclip or any small pointed object to press and hold the “reset” button for at least ten seconds.
  • After resetting, wait for a few minutes for the router to restart and re-establish its connection.

The cox router blinking blue issue can be caused by various factors such as physical damages, power supply issues, or software glitches. By following the steps mentioned above, you can troubleshoot the problem and restore your internet connection. Just remember to inspect the router, check the power supply, and reset the router before calling your internet provider for further assistance.

Step 3: Verify Cox Internet Service

When your cox router is blinking blue, the next step is to verify your cox internet service. Follow the steps below to make sure everything is in good working order.

Contacting Cox Customer Service

The quickest way to check cox internet status is to contact their customer service team. They are available 24/7 and can assist with any issues you may be experiencing. You can contact cox customer service through the following channels:

  • Call: Reach out to cox customer service by dialing 1-800-234-3993.
  • Chat: Visit cox’s website and initiate a chat session with their support team.
  • Twitter: Get in touch with cox customer service via twitter by tweeting your query to @coxhelp.

Checking The Internet Service Status

If you prefer to check your cox internet status yourself, there are a few ways to do this:

  • Cox connect app: Download the cox connect app on your mobile device to check your internet status, troubleshoot issues, and manage your account.
  • Cox website: Log in to your cox account on their website to view your internet status and troubleshoot issues.
  • Cox automated service status line: Dial 1-877-tec-solv (1-877-832-7658) to get automated updates on cox service status in your area.

Verifying The Cox Account Information

Once you have confirmed that cox internet service is not facing any outage or downtime, it’s time to verify your cox account information. Follow these steps:

  • Make sure your account is up to date with cox. Verify your service plan and check if there are any outstanding payments or overdue amounts.
  • Check if your cox account credentials, such as your login id and password, are correct. Incorrect credentials can lead to a blinking blue light on your router.
  • Ensure that the cox router is properly connected to your modem and any devices you are using to access the internet.
  • Verify your wi-fi network settings to ensure your cox router is broadcasting a strong signal and is not experiencing any interference.

By following the above steps, you can troubleshoot a cox router blinking blue light and ensure that your cox internet service is up and running. Remember to reach out to cox customer service if you need any assistance.

Step 4: Upgrading The Firmware

Cox Router Blinking Blue – Step 4: Upgrading The Firmware

If you’re experiencing difficulties with your cox router, such as a blinking blue light, upgrading the firmware is a common solution. Understanding how firmware works and different ways to update it manually or automatically can make the process smoother.

Understanding The Firmware

Firmware is an essential software that runs on your router. It controls how the router operates, which features it has, and how it communicates with other devices on your network. Upgrading your firmware regularly is crucial, as it can improve your router’s performance, strengthen its security, and address bugs and glitches.

Updating The Firmware Manually

If you prefer to update your router’s firmware manually, you can follow these steps:

  • Go to the cox website and find the firmware version for your router.
  • Log in to your router’s web interface.
  • Click on the administration tab and select firmware upgrade.
  • Click browse and choose the firmware file you have downloaded.
  • Click on the upgrade button and wait for the process to complete.
  • After the upgrade, reset your router to its factory default settings.

Automating The Firmware Update

Automating the firmware update process can save time and ensure that your router is always running on the latest version. Cox provides an easy way to automate this process.

  • Log in to your router’s web interface.
  • Click on the administration tab and select firmware upgrade.
  • Under the automatic upgrade section, choose the frequency you would like and click on apply.
  • Your router will automatically download and install the latest firmware as per the set frequency.

Remember, firmware upgrades can improve your router’s performance, but they can also cause issues if not done correctly. Always backup your router’s configuration before doing any firmware upgrade and be sure to follow the appropriate steps to avoid any potential issues.

Step 5: Factory Reset Cox Router

Cox Router Blinking Blue

If you are experiencing an issue with your cox router, such as the blue light blinking, you may need to factory reset it to solve the problem. A factory reset will restore the router to its default settings, erasing any custom configurations.

In this post, we will guide you through the process of factory resetting your cox router.

What Is A Factory Reset?

A factory reset is a process that restores your router to its original settings. This means any changes you made will be wiped away, so you’ll need to set up your router again. This is useful if you are having issues with your router that cannot be resolved by other troubleshooting methods.

Factory Resetting Cox Router

To factory reset your cox router, follow these steps:

  • Locate the reset button on the back or bottom of your router. It may be labeled “reset”, “reboot”, “wps”, or have a small circular arrow symbol.
  • Use a pin or paperclip to press and hold the reset button for 10 seconds. Release the button once all the lights on the router have turned off.
  • Wait for the router to restart. Once all the lights are back on, your router has been factory reset.

Reconfiguring Cox Router After A Factory Reset

After you’ve factory reset your cox router, you’ll need to set it up again. Here are the steps:

  • Connect to the router’s default wireless network. The network name (ssid) and password should be printed on a sticker on the router itself.
  • Open a web browser on your computer and enter the router’s default ip address in the address bar. The default ip address is usually or
  • Log in to the router using the default username and password. The default credentials are usually “admin” for username and “password” for password.
  • Follow the prompts to set up your network name (ssid) and password. You may also need to configure other settings like parental controls and port forwarding.

By following these steps, you can easily factory reset your cox router and reconfigure it to start using it once again. Remember to save any custom settings before performing the factory reset, as they will be lost during the process.

Frequently Asked Questions For Cox Router Blinking Blue

Why Is My Cox Router Blinking Blue?

The blue blinking light indicates that the router is in wps pairing mode, trying to connect to a device.

How Do I Fix My Cox Router If It Keeps Blinking Blue?

Press the wps button on the router and on the device simultaneously, or check the device’s manual for a different pairing method.

Can I Still Use My Cox Router If It’S Flashing Blue?

Yes, you can still use the router as usual; the blue blinking light only indicates that the router is in wps pairing mode.

How Long Does The Cox Router Stay In Wps Mode?

The router stays in wps mode for two minutes. It will stop blinking after the two minutes are up or when the pairing process is complete.

Can I Turn Off The Wps Feature On My Cox Router?

Yes, you can turn off the wps feature in the router’s administrative settings. Check your router’s manual for specific instructions on how to do this.


After analyzing the issue of the cox router blinking blue, we have drawn some conclusions. First, the blinking blue light indicates some problem with the internet connection. The most common reasons for this issue are improperly connected cables, outdated firmware, or network congestion.

To troubleshoot this problem, you can try resetting the router, ensuring proper cable connections, and updating the firmware. Moreover, make sure to secure your network with a strong password and limit device usage to prevent network congestion. We hope that after reading this blog, you have a better understanding of what causes the cox router blinking blue issue and how to fix it.

Remember to take good care of your router, and your internet experience will remain smooth and uninterrupted. Thank you for reading!

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